All Frame Tails Kayaks Photoshoot bookings are subject to these terms and conditions. By submitting your booking to us, you represent that you have the authority to make the booking for you or on behalf of your party. You should check the details of your confirmation carefully and promptly to ensure that it accurately reflects the booking you have requested, and you should immediately inform us of any discrepancies or alterations.

1. If you’re running late, we offer a grace period of 20 minutes. If you arrive after the 20-minute grace period, even with phone call notice, you will be charged a $25-$50 late fee, moved to the next available time opening or end of the working day.

2. In the event of force majeure or for any reason outside of the operator’s control, Frame Tails Kayaks, reserves the right with or without prior notice to postpone, reschedule or cancel an activity. All tickets purchased to be used during this time will be amended, or refunded at the guest’s discretion.

3. Frame Tails Kayaks is not responsible for inclement weather conditions.

4. Children under the age of 18 must be always accompanied and supervised by an adult.

5. All participants and any belongings carried in the kayak are subject to getting wet. Valuables should be left on shore in a safe place as Frame Tails Kayaks is not responsible for lost or damaged valuables.

6. Frame Tails Kayaks prices do not include transportation, food or soft drinks, or water.

7. This booking is partial refundable $70 cancellation fee, if cancelled 2 days (48 hours) before the scheduled activity time.

8. No Show Appointments are NOT Eligible for a refund!

9. We do not offer refunds when you book an appointment for a date and request to have services sooner than what is actually booked.

10. Last minute illnesses, injuries, jet lag, a poor mood or a hangover are not acceptable reasons to request a refund for a scheduled Photoshoot.

11. If you wish to change your booking in any way after your payment has been received, we will do what we reasonably can to accommodate such changes, and the price of your activity may increase or decrease to reflect the changes requested by you.

12. If any member of your party commits an illegal or potentially dangerous act including carrying or taking drugs during or before an activity, is under the influence of alcohol, persistently disregards the instructions of our guides, or is disruptive or exhibits difficult behavior, we reserve the right to terminate such persons’ participation in the activity & there will be no right to any refund.

13. We may take photos and videos of our guests. We reserve the right to use these in our social media and any other promotional material. If you wish to opt out, please email us.

14. No swimsuit changes are allowed!

Please provide 48 hours (2 days) notice of cancellation in order to receive a full refund. No-show, no refund. In the event of operator cancellation due to inclement weather or other unforeseen circumstances, you will be given the option to choose an alternative date or receive a full refund. If any member of your party commits an illegal or potentially dangerous act including carrying or taking drugs during or before an activity, is under the influence of alcohol, persistently disregards the instructions of our guides, or is disruptive or exhibits difficult behavior, we reserve the right to terminate such persons’ participation in the activity & there will be no right to any refund.

By participating in the photoshoot, the client agrees to follow all safety and handling instructions provided by Frame Tails. In the event that a client refuses to follow instructions and this results in damage to photography, drone, or kayak equipment, the client will be held financially responsible for the repair or full replacement cost of the damaged equipment.

This policy helps ensure a safe and successful shoot for everyone involved.